Sutter Health

Customer Service Agent II, Work From Home, USA

Pay$17.30 - $18.90 / hour
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R-41047
      Industry: Healthcare Organization

      Why consider this job opportunity:
      - Competitive pay range of $17.30 - $18.90/hr DOE
      - Full-time schedule with day shifts
      - Comprehensive benefits package
      - Opportunity to work from home
      - Possibility for career advancement within the organization

      What to Expect (Job Responsibilities):
      - Receive and respond to inquiries and service requests from various individuals
      - Provide accurate and timely information to ensure customer satisfaction
      - Collaborate with team members to support service delivery teams
      - Establish and maintain strong relationships with customers
      - Contribute to continuous improvement in business processes and services

      What is Required (Qualifications):
      - High school diploma or equivalent education/experience
      - Minimum 1 year of experience in Human Resources, Payroll, Accounts Payable, Supply Chain, and/or Revenue Cycle
      - Proficiency in computer programs such as Microsoft Office and information systems
      - Knowledge of processes within relevant functions (Human Resources, Payroll, Accounts Payable, Supply Chain, Revenue Cycle Customer Billing)
      - Strong written and verbal communication skills
      - Time management and organizational skills
      - Ability to work with confidential information
      - Ability to work independently and as part of a team
      - Problem-solving skills

      How to Stand Out (Preferred Qualifications):
      - Minimum 1 year of employment history with 6 months at a single employer or 1 year of call center or related customer service experience
      - Work from home experience
      - Familiarity with healthcare, clinical, administrative, hospitality, retail, or concierge industries

      #healthcare #customerservice #workfromhome #careeropportunity #teamwork

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      Talentify isn't the EOR for this position. Instead, our role in this specific opportunity is to link outstanding candidates with a top-tier employer.
  • About the company

      Sutter Health is a not-for-profit integrated health delivery system headquartered in Sacramento, California.